Privacy Policy.

Who we are

Right Choice Home & Away (formerly Euromedical Tours) is a UK-based lifestyle surgery facilitator and patient advocacy service. Our registered office is:

You can contact us by email at hello@rightchoiceuk.com or by telephone on +44 (0)20 7183 4310.

What information we collect

We may collect the following types of information:

• Information you provide directly — such as your name, email address, telephone number and treatment interests when you complete our contact or consultation forms, or when you correspond with us by phone or email.
• Technical information — including your IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform, and other technology on the devices you use to access this website.
• Usage information — details of your visits to our website, including the pages you view, the resources you access, traffic data, location data and other communication data.

How we use your information

We use your personal information to:

• Respond to your enquiries and provide the services you request
• Arrange consultations and coordinate your treatment journey
• Communicate with you about treatments, destinations and aftercare
• Improve our website and ensure content is presented effectively
• Administer our site and keep it secure
• Comply with legal and regulatory obligations

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

Cookies and tracking

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our cookie banner and consent preferences.

We use analytics services (such as Google Analytics) to understand how visitors interact with our website. This data is collected in an aggregated and anonymous form wherever possible.

Sharing your information

We do not sell your personal information. We may share it with:

• Healthcare providers and clinics — to facilitate your treatment arrangements, but only with your explicit consent and only the information necessary for that purpose.
• Service providers — such as IT support, hosting providers and insurers who perform services on our behalf, under strict confidentiality agreements.
• Legal and regulatory authorities — where we are required to do so by law or to protect our rights, property or safety.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

How long we keep your information

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. For medical records and treatment-related data, we typically retain this information for a minimum of eight years in line with UK healthcare record-keeping standards.

Your rights

Under UK data protection law, you have rights including:

• Access — the right to request copies of your personal data
• Rectification — the right to request correction of inaccurate data
• Erasure — the right to request deletion of your personal data in certain circumstances
• Restriction — the right to request restriction of processing in certain circumstances
• Objection — the right to object to processing in certain circumstances
• Data portability — the right to request transfer of your data to you or a third party

If you wish to exercise any of these rights, please contact us using the details above.

Links to other websites

Our website may contain links to third-party websites. This privacy policy does not apply to those sites, and we encourage you to read their privacy statements before submitting any personal data.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Email: hello@rightchoiceuk.com
Phone: +44 (0)20 7183 4310